Placing an Order: You can order online by using add to cart button or call/email us between 9 am and 5 pm; Monday – Friday, or between 9 am and 2 pm; Saturday.
Postage: We charge a flat rate of £ 2.99 for mainland UK, Channel Islands and Isle of Man. For orders above £100 postage is free.
Customers outside UK: Please contact us before you place your order.
Delivery: We aim to dispatch your order within 1-2 working days by Royal Mail 1st class after the items have been paid for. In the event that the item is out of stock, we will notify you by email.
Refunds and Exchanges: We do hope that you like your purchase. However, in the event that you are not fully satisfied with your purchase, please email or phone us. We will happily refund or exchange within 14 days. Please return the items in their unused condition with the tags and packaging intact. Please obtain proof of posting from the post office. Also note that for refunds, we will refund only the cost of the goods not the postage. For exchanges postage will be covered by us.
All our items are handmade therefore slight irregularities if any are characteristic of the handmade item. We try our best to describe our items as best as possible. However due to the nature of photography there may be slight variations in the colours.
We would be happy to hear your feedback, comments or suggestions. Please email us at firstname.lastname@example.org